Privacy Policy
Privacy Policy
Last Updated: 2/13/24
Harmony Plumbing, (“we” or “us”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines the types of personal information we may collect, how we use and store this information, and the choices you have in relation to your personal data.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you use our website, place an order for our services, subscribe to our newsletter, or contact us. The types of personal information we may collect include:
- Contact information, such as your name, email address, phone number, and physical address
- Payment information, such as credit card details, billing address, and other financial information necessary to process payments for our services
- Information you provide to us when you communicate with us, such as through customer service inquiries or feedback
- Information about your use of our website, including IP address, browser type, and other usage details collected through cookies and other tracking technologies
2. Use of Personal Information
We may use the personal information we collect for the following purposes:
- Providing and delivering our plumbing services to you
- Processing payments and invoicing
- Communicating with you about your orders, services, and inquiries
- Sending you marketing communications and promotions, where permitted by law
- Understanding and improving our website, products, and services
- Complying with legal and regulatory requirements
- Protecting our rights and interests, such as in the event of a dispute
3. Sharing of Personal Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support providers.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your personal information to the new owners or operators of the business.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Your Choices
You have the following choices regarding the personal information we collect about you:
- Access and Update: You may access and update the personal information we hold about you by contacting us using the details provided at the end of this Privacy Policy.
- Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.
- Cookies: You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may impact your experience on our website.
5. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe we may have collected information about a child, please contact us using the details provided at the end of this Privacy Policy.
8. International Transfers
Your personal information may be transferred to and processed in countries outside of your own, where data protection and privacy laws may not offer the same level of protection as in your jurisdiction. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Changes to this Policy
We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes that affect your rights under this Privacy Policy.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:
By using our website or services, you consent to the processing of your personal information as outlined in this Privacy Policy.